About Terms and Conditions

We hope this message finds you well. At HostHeaven, we believe in transparency and are committed to providing you with the best possible hosting experience. Please take a moment to review the updated terms and conditions that govern your use of our services.

Agreement Overview

This agreement outlines the terms of service that apply to your use of HostHeaven's services, effective from your service activation date. It is crucial to adhere to these terms for a seamless hosting experience. HostHeaven reserves the right to reject additional terms that deviate from the service descriptions outlined in our maintained terms of service.

Domain Rules

• Domain Registrations: No refunds are applicable once a domain is registered, including any associated add-ons (Privacy Protection, DNS Management, Premium DNS, etc.).
• Domain Renewal: HostHeaven sends three reminders before the expiration date, and we are not responsible for delays or failures in renewal. Once renewed, no refunds will be provided.
• Domain Infringement: HostHeaven does not allow the registration or transfer of domains similar to trademarks, companies, banks, government organizations, brands, etc. Any attempt to register such domains may result in immediate suspension without notice, and no refund will be issued.

Bandwidth

Users exceeding bandwidth limits will be notified, and accounts may be suspended until additional bandwidth is purchased or the service is upgraded.

Uptime Guarantee

Service interruptions due to scheduled maintenance are not counted towards uptime. HostHeaven is not liable for third-party service failures or delays.

Late Payment or Non-Payment

Different hosting services have specific payment deadlines, and non-compliance may lead to service suspension or termination.

Account Termination

Accounts may be terminated due to cancellation requests, non-renewal, suspected fraud, violation of terms, disputes, or chargebacks.

Third-Party Services

When purchasing third-party services from HostHeaven, customers must agree to the terms of the respective third-party companies.

Price Change

HostHeaven reserves the right to change pricing details at any time. It is the customer's responsibility to stay updated on pricing changes.

Use of Services

Excessive CPU, bandwidth, or disk space usage can compromise our shared hosting environment. Details include:

• Excessive resource usage of scripts or processes is prohibited.
• Background processes require prior arrangement.
• Pornography, copyrighted materials, and illegal activities are strictly forbidden.
• Spam and misuse of server space or bandwidth are grounds for termination.

Fair Usage Policy

Our aim is to provide a fair hosting service to all our customers. Excessive usage that affects services or other users may lead to reasonable limits or pairing with similar users.

Backups

HostHeaven encourages customers to maintain their own backups. While we take regular backups, we do not guarantee their availability or integrity.

Change of TOS

HostHeaven retains the right to change its terms of service without prior notification. Customers are advised to check for updates periodically.

Contact Us

If you have any questions or concerns, feel free to reach out to our support team at support@hostheaven.in.